COVID-19 Policy

     Oasis Tree Solutions/Property Solutions prides itself on delivering excellent service and expertise to its customers, with the safety of our stakeholders as our cornerstone. Our stakeholders are not just our clients, but also our team, neighbours, families, suppliers, fellow industry professionals, and our home communities. We feel that it is our responsibility to limit the risk of exposure to COVID-19 for everyone by taking steps to reduce risk and limit contact while still providing the same excellent service our clients have come to rely on.

     The nature of our work as arborists and property maintenance technicians allows us to work the majority of the day outside distanced from clients and co-workers. This means we are at a low risk threshold for the spread of COVID-19. In order to further reduce our risks, we are implementing some new policy changes immediately:

• Any employee may self-isolate if they feel they cannot practice adequate social distancing in the normal course of work, for whatever reason.
• Employees are on a voluntary lay-off mode due to the lack of regular work.
• Employees returning from out-of-country are also being required to self-isolate for 14 days upon their return and are NOT permitted to the workplace until that time has passed.
• Workers arriving on-site may take multiple vehicles to ensure adequate social distancing and non-contact.
• Hand sanitizer (when available) will be provided in all work vehicles, and employees will be instructed on proper hand-washing techniques.
• Clients will be contacted via phone or email, rather than at the door when possible.
• Clients are being asked to pay via e-transfer whenever possible
• All quotes will be typed on site using an I-Pad and sent via e-mail immediately
• Employees are being asked to practice social distancing and risk-reducing hygiene at home and within our community.

All of our policies will be assessed on a daily basis to ensure we are doing our utmost to protect everyone’s safety. We will continue to adapt our policies and practices to adhere to the Government's recommendations and will keep our clients notified of any major changes to our services.

ALSO, ALL EMERGENCY TREE SERVICES WILL BE AVAILABLE 24 HOURS A DAY AND MESSAGES WILL BE MONITORED AND RESPONDED TO IN SEQUENTIAL ORDER.

Let’s all do our best to keep ourselves and each other safe.

Thank you for your understanding in this difficult time,

Owner/Operator 

Jeremy Demerling

705-706-5944